Privacy Policy

0 · Introduction

Welcome to The Communication Gym. We value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, our related sub-domains, and any associated mobile applications (collectively, the “Service”).

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1 · Information We Collect

1.1 Information You Provide to Us

• Account Data: name, e-mail address, postal address, phone number.
• Profile Data: avatar, job title, company, biography.
• Payment Data: credit-card number (tokenized), billing address.
• User-Generated Content: course comments, feedback, uploaded files.

1.2 Information Collected Automatically

• Log Data: IP address, browser type, operating system, referring URLs, device name, pages viewed, and the date/time each page was visited.
• Usage Data: click events, course progress, feature utilization, crash reports.
• Cookies & Tracking: session cookies, preference cookies, analytics cookies. See Section 6.

1.3 Information from Third-Parties

We may receive information about you from social media platforms when you choose to link or sign in using such services (e.g., Google, LinkedIn).

2 · How We Use Your Information

We use the information we collect for the following purposes:

1. To create and manage user accounts.
2. To deliver, administer, and improve our courses and services.
3. To process transactions and manage subscriptions.
4. To send administrative information, including confirmations, invoices, and technical notices.
5. To personalize user experience and develop new features.
6. To conduct analytics, debug, and monitor usage trends.
7. To send marketing communications in accordance with your preferences.
8. To detect and prevent fraud, abuse, and security incidents.
9. To comply with legal obligations, resolve disputes, and enforce agreements.

3 · Legal Bases for Processing

If you are located in the European Economic Area, our processing of your personal data is justified by the following legal bases:

• Performance of Contract – necessary to provide the Service.
• Consent – for marketing communications.
• Legitimate Interests – to improve and secure our Service.
• Legal Obligation – compliance with applicable laws.

4 · Disclosure of Information

We may share your information in the following situations:

• Vendors & Service Providers: payment processors, hosting providers.
• Analytics Partners: Google Analytics, Hotjar (aggregated data).
• Business Transfers: in connection with mergers, acquisitions, or asset sales.
• Legal Requirements: to comply with subpoenas or similar legal processes.
• Authorized Third-Parties: with your consent or at your direction.

5 · Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6 · Cookies & Tracking Technologies

We use cookies and similar technologies to maintain sessions, personalize content, and analyze usage. You can control cookies through your browser settings, but disabling cookies may limit functionality.

7 · Security

We implement administrative, technical, and physical security measures to protect your personal data. However, no online service can guarantee absolute security.

8 · Your Data Protection Rights

Depending on your location, you may have the following rights:

• Right to access and obtain a copy of your data.
• Right to rectification of inaccurate data.
• Right to erasure (“right to be forgotten”).
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with a supervisory authority.

9 · Third-Party Links & Services

Our Service may contain links to third-party websites that are not operated by us. We are not responsible for their content or privacy practices.

10 · Children’s Privacy

Our Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

11 · Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.