Balance task, relationship, and identity—in every conversation.
Course 6 sessions The Collaborator's Skillset
Train to uncover and manage the three goals hidden in every exchange.
Course Overview
Every conversation carries three hidden goals: get something done, build the relationship, and express identity. Practice the skills to uncover and balance all three—yours and theirs—so your conversations are effective and meaningful. Drill until this awareness becomes automatic.
Objectives:
Recognize the three types of goals present in every conversation
Balance effectiveness with empathy to create meaningful dialogue
Communicate with awareness of both your goals and others’ needs
Curriculum (Measurable skills):
The ability to clearly articulate your own relationship, task, and identity goals for a conversation
The ability to accurately articulate your partner’s goals in conversation