Realizing Multiple Goals in Conversation

Balance task, relationship, and identity—in every conversation.

Course 6 sessions The Collaborator's Skillset

Train to uncover and manage the three goals hidden in every exchange.

Course Overview

Every conversation carries three hidden goals: get something done, build the relationship, and express identity. Practice the skills to uncover and balance all three—yours and theirs—so your conversations are effective and meaningful. Drill until this awareness becomes automatic.
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